Refund policy

RETURN & REFUND POLICY

ALL SALES ARE FINAL

Due to the limited nature of Dead Weight releases, all sales are final. We produce our products in limited quantities, and many items may not be restocked once they sell out.

We do not accept returns, exchanges, or refunds for reasons including:

Ordering the wrong size
Fit or preference
Change of mind
Accidental purchases
Sale or discounted items

Please review the product description, sizing information, shipping information, and your order carefully before completing your purchase.

If you have questions about sizing or a product before ordering, contact us at deadweightict@gmail.com.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We stand behind the products we ship.

Please inspect your order when you receive it. If your item arrives damaged or defective, or you receive an incorrect item, contact us at deadweightict@gmail.com within 7 days of delivery so we can evaluate the issue and make it right.

Please include your order number and clear photos of the item and packaging when contacting us.

If we determine that your item was damaged, defective, or incorrectly fulfilled, we will provide instructions for resolving the issue. Depending on the circumstances and available inventory, this may include a replacement or refund.

Items should not be sent back without first contacting us.

EXCHANGES

Because our products are released in limited quantities, we do not guarantee or generally offer size exchanges.

Please carefully review the size guide provided on the product page before placing your order.

If there is an issue with an item you received, contact us at deadweightict@gmail.com.

ORDER CHANGES & CANCELLATIONS

Once an order has been placed, we cannot guarantee that it can be changed or canceled.

If you notice an error in your order, contact us at deadweightict@gmail.com as soon as possible. If your order has not yet entered fulfillment, we may be able to make a change at our discretion.

Once an order has been fulfilled or shipped, it cannot be canceled.

EUROPEAN UNION ORDERS

If your order is being shipped to the European Union, you may have certain cancellation or return rights under applicable consumer protection laws, including statutory cooling-off rights where applicable.

Nothing in this policy is intended to limit any rights you are entitled to under applicable law.

REFUNDS

Because all sales are final, refunds are only issued when approved by Dead Weight for qualifying damaged, defective, incorrect, or otherwise legally required returns.

If a refund is approved, it will be issued to your original payment method. Please allow your bank or credit card provider additional time to process and post the refund.